1. What types of products do you offer?

At Alpha Proxima, we specialize in innovative and high-tech accessories for cats. Our product range includes interactive toys, automated feeders, stylish gear, and more, all designed to enhance your cat's comfort and playtime.

2. How can I place an order?

To place an order, simply browse our collection on the website, select the items you wish to purchase, and add them to your cart. When you're ready, proceed to checkout and follow the instructions to complete your order.

3. What payment methods do you accept?

We accept various payment methods, including major credit cards, debit cards, and popular digital wallets. You can view all available options during the checkout process.

4. How long will it take to receive my order?

Shipping times may vary based on your location and the shipping method selected. Typically, orders are processed within 1-3 business days, and delivery can take between 3 to 10 business days.

5. Can I track my order?

Yes! Once your order has shipped, you will receive a confirmation email containing a tracking number, allowing you to monitor your package's status.

6. What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with an item, you can return any unused products within 30 days of receipt for a full refund or exchange. Please refer to our Returns Policy page for more details.

7. Do you offer international shipping?

Yes, we provide international shipping to select countries. Please check our shipping policy for a list of available destinations.

8. How can I contact customer support?

If you have any questions or need assistance, please reach out to our customer support team via email at contact.alphaproxima@gmail.com or through our contact form on the website. We’re here to help!